Last updated: June 1, 2025 · Effective immediately for all users of fixed-float.online.
fixed-float.online ("we," "us," or "our") respects your privacy. This Privacy Policy explains what personal data we collect when you use our instant cryptocurrency exchange service, why we collect it, and how we protect it. Please read it carefully before using our platform.
1. Data We Collect
We collect information you provide directly: email address, wallet addresses, transaction amounts, and IP address when you initiate a swap on fixed-float.online.
We also automatically collect device/browser metadata, referring URLs, and session data to operate the service securely.
2. How We Use Your Data
Your data is used solely to process cryptocurrency exchanges, prevent fraud, comply with applicable law, and improve service performance.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. Cookies & Tracking
We use strictly necessary cookies to maintain session integrity and security tokens.
We use analytics cookies (e.g., aggregated usage stats) to understand how users navigate the platform. You may disable non-essential cookies via your browser settings.
4. Third-Party Services
We may share transaction data with blockchain network nodes, liquidity partners, and compliance screening tools solely to complete your exchange.
These partners are contractually bound to use your data only for the specified purpose and to protect it with industry-standard safeguards.
5. Your Rights (GDPR / CCPA)
If you are located in the EU/EEA or California, you have the right to: access, correct, delete, or port your personal data; object to or restrict processing; and withdraw consent at any time.
To exercise any right, email us at privacy@fixed-float.online. We will respond within 30 days.
6. Data Retention
Transaction records are retained for 5 years to comply with anti-money-laundering (AML) regulations.
Account and session data is deleted within 90 days of your last interaction unless a legal hold applies.
7. Security
All data in transit is encrypted via TLS 1.3. Sensitive data at rest is encrypted using AES-256.
We conduct periodic security audits and apply the principle of least privilege across all internal systems.
8. Children's Privacy
fixed-float.online is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors.
If we discover we have inadvertently collected such data, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy to reflect changes in law or our practices. The revised date will appear at the top of this page.
Continued use of the service after a material change constitutes acceptance of the updated policy.
10. Contact
For privacy-related inquiries, contact our Data Protection Officer at: privacy@fixed-float.online.
Postal correspondence: fixed-float.online Privacy Team, 27 Exchange Street, Suite 400, Tallinn 10111, Estonia.